I spent this last weekend away in the woods with my business partner, Kitty Southworth. We have two weekend retreats a year to review and make plans for our small training company, The Healing Core. I'll take the annual retreat for my private practice (the one you all know) later this month.
I started taking these annual biz retreats for my practice more than 10 years ago. It started as something of a whim. It's become a vital part of moving my practice forward.
I'll take a look at what worked and what didn't work in 2013. I'll get my bookkeeping closed out for 2013 and my information ready to file my April taxes. 2013 was a good year and I know I'll enjoy that (yes, I'm that kind of a nerd).
Once 2013 is taken care of, I'll spend a lot of time planning for 2014. How will I reach more people? How can I provide even better service to you, my clients? What new things do I want to learn? Are there policies or procedures that need to be tweaked?
I also get a massage. I'm trying a new practitioner this year and a new modality: tuning forks. Yes, people do bodywork with tuning forks! It's just another way to use vibrations to affect the body and spirit. Plus, it can be melodic! I'm looking forward to it and I promise to give you a report once I return.
Are there things you'd like me to add to my practice in 2014? Are there new services that would help you? I added online scheduling and credit card processing in 2013 and that has been very popular. What else can make working with me even easier for you?
Are there skills or specialties you wish I was more adept with? Anything you'd like me to learn?
Are there ways I can tweak my policies and procedures that would make the process more helpful and easier for you?
Now's the time to speak up! If you've got any input on how I can be a better massage therapist for you or how my practice can be even easier for you to us, let me know. I appreciate anything you can tell me to help me better serve you.
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